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Can't set up my Inspire 3 anymore

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‎09-22-2025 15:35 - last edited on ‎09-23-2025 10:16 by Fitbit Moderator

‎09-22-2025 15:35 - last edited on ‎09-23-2025 10:16 by Fitbit Moderator

Hello. My Inspire 3 got disconnected as a device from my Fitbit App. I have been trying to reconnect it as a device, but it will not work. It simply times out. I have deleted and redownloaded the Fitbit App twice and have restarted my Iphone. I have also tried disconnecting my Inspire 3 from Bluetooth. I would prefer to not lose all my data, as I have been gaining badges for the last 2 years! Help!

Moderator Edit: Clarified subject

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‎09-23-2025 10:18

‎09-23-2025 10:18

Hi there, @noelbake. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that you cannot set up your Inspire 3 anymore. I understand your concern, I will do my best to help you with this!

To better assist you, please confirm that you've tried all troubleshooting steps provided in this help article Why can't I set up my Fitbit device? 

Maria | Community Moderator, Fitbit


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