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Can't stop email notification on my Inspire 3

ANSWERED

‎07-20-2025 05:05 - last edited on ‎07-21-2025 02:50 by Fitbit Moderator

‎07-20-2025 05:05 - last edited on ‎07-21-2025 02:50 by Fitbit Moderator

Hello,  I have been getting gmail email notifications on my inspire 3 for 2 weeks now. I have searched the internet for solutions and tried all suggestions including turning off all email notifications within the settings,  restarted my phone but I am still getting notifications all hours of the day and night and it's very disturbing.  Any insights would be so appreciated.  

Moderator Edit: Clarified subject

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Accepted Solutions

‎07-21-2025 02:59

‎07-21-2025 02:59

Hi there, @Jean-9. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 is still receving email notifications. I understand your concern, I will do my best to help you with this! 

If you have already turned off the email notifications, please try the steps below:

  1. Go to Settings on your mobile device
  2. Click on Apps
  3. Click on the Fitbit app > Storage > Click on Clear Cache and Clear Data
  4. Force quit your Fitbit app
  5. Restart your phone and restart your Inspire 3
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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3 REPLIES 3

‎07-21-2025 02:59

‎07-21-2025 02:59

Hi there, @Jean-9. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 is still receving email notifications. I understand your concern, I will do my best to help you with this! 

If you have already turned off the email notifications, please try the steps below:

  1. Go to Settings on your mobile device
  2. Click on Apps
  3. Click on the Fitbit app > Storage > Click on Clear Cache and Clear Data
  4. Force quit your Fitbit app
  5. Restart your phone and restart your Inspire 3
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎07-24-2025 02:54

In response to MarreFitbit

‎07-24-2025 02:54

Thank you so much! Thank seems to have worked!

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‎07-24-2025 03:47

In response to Jean-9

‎07-24-2025 03:47

@Jean-9 You're very welcome! I'm glad to hear that your issue is solved now. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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