Can't update nor sync my Inspire 3

[Slpress]

My Inspire 3 is working but I can no longer sync it or update the software, have tried all the suggestions.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Slpress. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 is not syncing nor updating. I understand your concern, I will do my best to help you with this!

As a first approach, I'd like to know if you're using an Android device? If you're, please make sure that your Fitbit app is up-to-date. For more information, see How do I update my Fitbit app? 

Once the syncing issue is solved, try updating your Inspire 3. If you continue having issues, please confirm if you tried all steps provided here Why can't I update my Fitbit device? 

[Slpress]

Thanks for responding so quickly. I do have an Android and while I have
tried several times over the past week to no avail, yesterday after I got
your email and while I was out and about, all of a sudden my watch synced
and then I was able to update the software as well. Not sure why I
couldn't do it the past week, but it's all good now.

Thanks again for your help.

Sue

[MarreFitbit]

@Slpress Awesome! I'm glad to hear that your issue is solved now.

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!