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Change to Hourly Step Goal Retractive. Why?

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‎06-21-2023 09:44

‎06-21-2023 09:44

Today I expanded the number of hours covered in my daily goal. I expected the change to show up from today forward. Instead, when I checked the Fitbit app, I noticed that the change was made retroactive to all previous goals. Why? I know I met most of those daily goals, but now the app makes it appear I missed them all. It's very disheartening and leaves me with a sense of regret in making the change.

Why is the app "punishing" me for trying to make a positive change in my fitness goals?

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‎06-23-2023 03:54

‎06-23-2023 03:54

@Dezzie_Bean   Sadly, this is an inherent flaw in the program code.  This affects more than the hourly step goal.  It will happen to any metric where you set and change a goal and get that green star on your app.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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