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Customer Support helped me to get the correct time on my Inspire 3

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‎03-14-2024 12:15 - last edited on ‎03-15-2024 07:35 by Fitbit Moderator

‎03-14-2024 12:15 - last edited on ‎03-15-2024 07:35 by Fitbit Moderator

I haven't been able to get the right time on my Inspire 3 for days, since the last time I charged it. I've tried every suggestion, over and over. The patient support person on the chat had me follow his instructions, the same things I've been doing over and over for days, but in the correct order (which I couldn't repeat again). AND IT WORKED!!!! I highly recommend the live chat!! Thank you all for being here and offering all the help and suggestions. So happy to be back on the right time. Time to get some steps in! Katherine

Moderator Edit: Clarified subject

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‎03-15-2024 07:37

‎03-15-2024 07:37

Hi there, @Katy46. Welcome to the Fitbit Community Forums. Thanks for taking the time to share your experience with our Support Team. I'm glad to hear that they were able to help you and get the issue solved. I'm pleased that you're back on track! 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


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