09-14-2024 08:37 - edited 09-14-2024 08:38
09-14-2024 08:37 - edited 09-14-2024 08:38
Daily Readiness stopped showing after update inspire 3.
My version now 63.20001.210.26
on iphone version 4.25
I wear the bracelet every night (more than 7 days), but after the update every day it tells me "wear it for 7 more nights" and then you will see daily readiness. But before update that everything was ok. And now there is not even a history.
my premium subscription until January’25
I rebooted inspire 3 the device , deleted and install app on iPhone and nothing helps.
what should i do?
09-17-2024 22:03
09-17-2024 22:03
I have the same issue with Versa 3
09-18-2024 05:08
09-18-2024 05:08
Mine didn't stop but there is a considerable delay in the calculation and display of my readiness. I usually have to go out of the app and come back in a few minutes later.
09-19-2024 08:22
09-19-2024 08:22
Mine was like that this morning when I checked the app. Suddenly no daily readiness score and a message saying I have to wear the device for 7 days to get one. I've been wearing it for almost 12 months! Also over 12 months of the readiness score data has vanished. My score was 62 yesterday but now there's nothing. Yesterday has vanished! Wtf Google? Far out!
09-21-2024 06:16
09-21-2024 06:16
My sleep score has vanished since the update
09-23-2024 20:22
09-23-2024 20:22
Same issue here with my Sense 2. Customer service is zero help. I’m considering switching to Garmin…
09-24-2024 06:31
09-24-2024 06:31
The same happened to me. I have a Charge 6 and I used to get a Readiness Score (after a bit of a delay each morning). But now it just comes up saying wear for 7 days! I’ve worn it for more than that. All the historical data has gone too. Very annoying. Has anyone found a way round this yet please?
09-25-2024 15:12
09-25-2024 15:12
Since the update I’ve had no daily readiness score either, and the daily readiness history is gone. I’ve reinstalled the app, and have updated the Fitbit itself. The readiness score is showing on the Fitbit but not in the app. However now in the app instead of the 7 days ‘recalibrating’ message, I’ve got ‘no score’.
09-29-2024 23:10
09-29-2024 23:10
I have the issue any answers
09-30-2024 05:54
09-30-2024 05:54
No answers. Support writes all sorts of nonsense like are you sure you updated everything;
and they answer very rarely
10-01-2024 13:44 - edited 10-01-2024 13:46
10-01-2024 13:44 - edited 10-01-2024 13:46
I had same problem but is now working. But strangely it is back now
What I did was turn back on the auto wake and switched off the dnd from the Inspre 3 itself
Seems I had auto wake turned off when I was fiddling with it or the update was
Now when I lift my wrist it turns on and also my readiness score has returned
ps I downloaded the user manual and used that seems I had autowake turned off
10-04-2024 03:51
10-04-2024 03:51
Hi everyone! Since October I have had this daily readiness back. without doing anything;
10-08-2024 13:19
10-08-2024 13:19
I reached out to Fitbit via the help chat about this issue last week and they said it’s a known issue which they are working on.