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Daily Readiness no showing after update

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Daily Readiness stopped showing after update inspire 3. 
My version now 63.20001.210.26 

on iphone version 4.25

I wear the bracelet every night (more than 7 days), but after the update every day it tells me "wear it for 7 more nights" and then you will see daily readiness. But before update that everything was ok. And now there is not even a history.

my premium subscription until January’25

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I rebooted inspire 3 the device , deleted and install app on iPhone and nothing helps. 

what should i do? 

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12 REPLIES 12

I have the same issue with Versa 3

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Mine didn't stop but there is a considerable delay in the calculation and display of my readiness. I usually have to go out of the app and come back in a few minutes later. 

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Mine was like that this morning when I checked the app. Suddenly no daily readiness score and a message saying I have to wear the device for 7 days to get one. I've been wearing it for almost 12 months! Also over 12 months of the readiness score data has vanished. My score was 62 yesterday but now there's nothing. Yesterday has vanished! Wtf Google? Far out!

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My sleep score has vanished since the update

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Same issue here with my Sense 2. Customer service is zero help. I’m considering switching to Garmin…

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The same happened to me. I have a Charge 6 and I used to get a Readiness Score (after a bit of a delay each morning). But now it just comes up saying wear for 7 days! I’ve worn it for more than that. All the historical data has gone too. Very annoying. Has anyone found a way round this yet please?

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Since the update I’ve had no daily readiness score either, and the daily readiness history is gone. I’ve reinstalled the app, and have updated the Fitbit itself. The readiness score is showing on the Fitbit but not in the app. However now in the app instead of the 7 days ‘recalibrating’ message, I’ve got ‘no score’. 

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I have the issue any answers

 

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No answers. Support writes all sorts of nonsense like are you sure you updated everything;
and they answer very rarely

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I had same problem but is now working. But strangely it is back now

What I did was turn back on the auto wake and switched off the dnd from the Inspre 3 itself

Seems I had auto wake turned off when I was fiddling with it or the update was 

Now when I lift my wrist it turns on and also my readiness score has returned 

ps I downloaded the user manual and used that seems I had autowake turned off 

 

 

 

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Hi everyone! Since October I have had this daily readiness back. without doing anything;

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I reached out to Fitbit via the help chat about this issue last week and they said it’s a known issue which they are working on.

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