help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Data archives

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-01-2023 15:54

‎07-01-2023 15:54

Hello,

i'm conducting a research project and we're syncing the Ispire 3 and downloading data from the computer every 7 days, by using the tool "data export request-confirmation-download".

Problem is that amount of data by every week is big, and therefore time required to generate the archive is increasing week by week. This requires a lot of time.

- Are there ways/alternative strategies to reduce the time for generating the archives?

Can someone provide solutions?

Thank you from Kenya

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-19-2023 14:19

‎07-19-2023 14:19

@Gianwayne8 , a warm welcome to the Community! Thank you for your message and information. 

Have you tried using another format to export your data? Like CSV format?OpenHow do I export my Fitbit data?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎07-19-2023 14:19

‎07-19-2023 14:19

@Gianwayne8 , a warm welcome to the Community! Thank you for your message and information. 

Have you tried using another format to export your data? Like CSV format?OpenHow do I export my Fitbit data?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes