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Device not tracking duration of exercise/activity

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‎11-01-2023 08:47

‎11-01-2023 08:47

Frustrated! Device worked fine 3 days ago (Sunday).  Did not track exercise activity Monday or Tuesday. Did the Chat thing without resolution. 

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5 REPLIES 5

‎11-02-2023 19:07

‎11-02-2023 19:07

Mine is also not auto detecting exercise along with about 5 other things not working correctly since the update!

Best Answer

‎11-02-2023 22:51

In response to Bewitchedfan2

‎11-02-2023 22:51

Could you solve it? I have the same problem for 5 days now, also since the update.

Best Answer

‎11-03-2023 12:46

In response to Hunninck

‎11-03-2023 12:46

I tried all the "fixits" given in the Chat to no avail. I did change my
day that the week starts to Sunday and that gave me another day. BUT, It
did not pick up yesterday's walk... And this was one of the main reasons I
chose this device.

Perhaps the tech guys could figure this out.
Best Answer

‎11-05-2023 10:36

‎11-05-2023 10:36

Same here. I’ve done all troubleshooting and the data is still incorrect. I’ve had the Inspire 3 for 8 days😡 My Inspire 2 was doing the exact same thing! 

I’m hoping to get a refund 

 

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0 Votes

‎11-05-2023 15:48

In response to Anntholen2350

‎11-05-2023 15:48

Latest: it added today’s steps to yesterday’s… and still did not recognize my activity. About to give up on this device unless they respond and/or fix it.

Sent from my iPhone
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