Diverse issues with the Inspire 3

[sunio]

I had an inspire 3 for over a year and enjoyed the all the benefits a Fitbit has to offer, but I had experienced a few issues with the heart rate and sleep tracking, so I decided to upgrade to the Luxe. It’s been just over 3 months with the Luxe and I like how sleek it is Vs the Inspire, however the gps function, heart rate and sleep tracking are still on the fritz. I was able to look past this as it’s still meeting my needs 80% of the time. Now with this new app update those issues have seemed to worsen and it NEVER syncs! It takes a day or two sometimes. Like what’s the point of logging my diet if it won’t correspond with my data.

I’m just so fed up that I don’t even want to wear it anymore. Which is a shame because this device keeps me honest with its diet and exercise tracking.

Moderator edit:  updated subject for clarity

I’m thinking of switching to Garmin. Does anyone else have similar issues? Or has anyone tried Garmin? (Sorry for the rant)

[olive114]

Hello Sunio, my daughter swears by her Gamin rather that at it!! she had one and never thought twice about updating it-she does running, swimming and kick boxing and checks heart etc as well as her food/drink intake, I am just learning the Fitbit Inspire 3 after years of having a Flex2 which did what I wanted at the time, basic steps/distance, cycle and swimming- I find I forget to changing to exercise mode then starting and stopping it-Flex2 did it for me by itself!! xx

[LauraHL]

I have sleep tracking and exercise, and syncing issues since the update. So is Fitbit trying to force us Inspire 3 users into buying a more expensive Fitbit by creating issues? Fitbit should be fixing these issues. i should not have to invest in a more expensive tracker. My Inspire 3 is only year old. 

[Marel66]

I agree! I certainly hope they aren’t trying to push us into a new purchase, I’m very unhappy with the new “ update” , and wouldn’t want to purchase another product by a company I’m unhappy with! I have loved it in the past, started with ALTA. But if they refuse to change this I’m done with Fitbit, which is sad.

[olive114]

I have gone back to using my Flex2 at the moment as it still works, have to look at phone or laptop to see what I have done each day but that is no hardship to know that it has recorded everything I want it to accurately!!