help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Does anyone have Floors/Stairs working on Inspire 3?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-09-2023 15:36

‎04-09-2023 15:36

Hi, my dashboard does not include any floors/stair measurements, Everything else works.

I use the Samsung A53 Mobile Phone GPS to track walks etc. Is it because that mobile does not pass the altimeter data to the Fitbit or is there a setting I have missed to instigate stair/floor recording?

Best Answer
2 REPLIES 2

‎04-09-2023 15:44

‎04-09-2023 15:44

@spc86 , A warm welcome to the Community! Thank you for your message. 


The Inspire 3 is not able to record any floors as it doesn't have the hardware for this. 

This is why you don't have any floors tile on the dashboard. 
I invite you to leave an idea for future products.  We're constantly striving to improve Google and Fitbit products and services, and we appreciate all of the input we receive from our customers. The best place to make your voice heard is the Product Feedback board on our community (community.fitbit.com/t5/Product-Feedback/idb-p/features). 

If a similar suggestion has already been made by another member of the community, you can vote for their suggestion and add your comments. 

Thanks for your feedback and for participating in our community!

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer

‎07-29-2023 17:12

In response to JuanFitbit

‎07-29-2023 17:12

Bummer!  I just got an Inspire 3 to replace my old Fitbit One (battery after many years is finally dying to point of needing recharging every 48 hours) and thought there was a product defect, only to find this posting while looking online for help.  Looking at product features on your website, none of Fitbit's trackers seem to track floors climbed any more.  Now you must buy a smartwatch for that feature.  I guess I see the rationale for that (i.e. the smartwatches cost a couple of times what the trackers cost) but it's a shame you made that choice.  Thanks for the product feedback board link; I'm en route over there right now to leave feedback about this.

Best Answer