09-15-2024
08:36
- last edited on
09-25-2024
04:56
by
MarreFitbit
09-15-2024
08:36
- last edited on
09-25-2024
04:56
by
MarreFitbit
I've had my Fitbit for over a year and have not had any issues with exercise data disappearing. Everything was fine when I went to bed last night, but this morning I noticed that all of Wednesdays exercises are now gone. It isn't showing that I did any exercise that day, though it does still show the 52K+ steps I did. Obviously you can't have that many steps unless you've actually done exercise, and there should be a number of activities logged for that day. All other exercise data from the other days are still correct. How do I recover the info that should be here for the now missing day?
My Fitbit app is UTD, my Fitbit itself also has the latest update. I've gone through the help and done all of things that were suggested, but none of it has solved the issue. Am I now going to have to take screenshots of all my exercise data each day and keep it on file so that if it randomly decides to delete all my hard work that I can go through the hassle of manually inputting it?
Is there a way to restore the missing info?
Thanks in advance for any help on this matter.
Moderator Edit: Clarified subject
10-10-2024 06:54 - edited 10-10-2024 06:54
10-10-2024 06:54 - edited 10-10-2024 06:54
Well, it's October 10 and just this morning most of my workouts from this week disappeared. I exercise every day and in the month view it looks like I work out a couple times a month if that. I've bought a Spade & Co Smartwatch 4 and am experimenting with it. So far I like it. After a decade + being a faithful Fitbit user it looks like Google has convinced me to move on. At this point I really believe that they bought Fitbit with the goal of destroying it.
10-10-2024 07:41
10-10-2024 07:41