Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fit bit app not accurate in counting steps ,different then app

Replies are disabled for this topic. Start a new one or visit our Help Center.

When looking at app for 250 steps per hour, the app will show 1 hour did not meet the 250 steps and the Fitbit will show all hours were met. How can this be corrected?

Best Answer
0 Votes
2 REPLIES 2

Hi, @Lyons7 welcome to the community, when you discovered this discrepancy did you sync your Fitbit app on your phone? This will ensure you look at the most up-to-the-minute data from your Inspire 3. Your Fitbit app should sync automatically when opened but as a precaution I always manually sync by sliding my finger down the "Today" screen and releasing it (the green bar extends from left to right at the top of the screen).

I hope this helps but if you are still stuck please post here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer
0 Votes

Thanks for the info , no difference from tracker to app. Inspire 3 will show 1 more hour then app. Of meeting step requirements. 

Best Answer
0 Votes