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Fitbit Inspire 3 screen - black and blue

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‎01-26-2023 03:51 - last edited on ‎01-27-2023 22:25 by Moderator Alum

‎01-26-2023 03:51 - last edited on ‎01-27-2023 22:25 by Moderator Alum

I recently got an inspire 3 and was using it with no issues until yesterday, when o ly parts of the screen seem to be working - it looks like there are black and blue areas over parts of the screen that cover the display (picture trying to read the text in a magic 8 ball)

 

I've tried restarting but doesn't seem to have made any difference! 

 

Moderator Edit: Clarified subject

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‎01-27-2023 05:37 - last edited on ‎08-30-2024 10:46 by Fitbit Moderator

‎01-27-2023 05:37 - last edited on ‎08-30-2024 10:46 by Fitbit Moderator

@Priyac22 Welcome to the Fitbit community!

Sad to hear that you're having an issue with your Inspire 3. As you've already tried restarting your device without success, I'd suggest contacting Fitbit support for this is looking like a defective device:

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7

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‎01-27-2023 05:37 - last edited on ‎08-30-2024 10:46 by Fitbit Moderator

‎01-27-2023 05:37 - last edited on ‎08-30-2024 10:46 by Fitbit Moderator

@Priyac22 Welcome to the Fitbit community!

Sad to hear that you're having an issue with your Inspire 3. As you've already tried restarting your device without success, I'd suggest contacting Fitbit support for this is looking like a defective device:

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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