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Fitbit app is not updating my calories burned

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‎10-18-2024 19:18 - last edited on ‎10-21-2024 07:40 by Fitbit Moderator

‎10-18-2024 19:18 - last edited on ‎10-21-2024 07:40 by Fitbit Moderator

I have been told by Fitbit that the app is no longer working to increase calories based upon activity. Is everyone else having this problem?

Moderator Edit: Clarified subject

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‎10-21-2024 07:53

‎10-21-2024 07:53

Hi there, @Reddawg. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. 

As our team has shared with you, we are currently experiencing this issue and our team is working to find a solution to it. We appreciate your patience while working on this. 

If you have any further questions or concerns regarding the outcome of your case, please feel free to contact our Support Team back. 

Maria | Community Moderator, Fitbit


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