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Fitbit inspire 3 Playful clock always on heart rate no working

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‎05-08-2023 14:44

‎05-08-2023 14:44

I just get my new Inspire 3, and I’m using Playful clock, the always on is a cool feature so I’m using that too. But the heart rate is no working. I have to tap or raise my hand to find my heart rate. Bad experience! Any solutions?

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‎05-08-2023 16:45 - edited ‎05-08-2023 16:47

‎05-08-2023 16:45 - edited ‎05-08-2023 16:47

Not familiar with that particular clockface but generally always-on clockfaces show minimal displays until turn wrist (or tap) to avoid running battery out too quickly.  Then show full display for the set # of seconds, then revert back to the minimal display.  Otherwise battery length would not be acceptable.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-08-2023 16:45 - edited ‎05-08-2023 16:47

‎05-08-2023 16:45 - edited ‎05-08-2023 16:47

Not familiar with that particular clockface but generally always-on clockfaces show minimal displays until turn wrist (or tap) to avoid running battery out too quickly.  Then show full display for the set # of seconds, then revert back to the minimal display.  Otherwise battery length would not be acceptable.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-08-2023 18:10

‎05-08-2023 18:10

Hi @Allenwang, I know the clocks can be annoying at times, like, I'm using the aura clock right now, and you have to wait for the thingy to finish it's 'display' before you can tap the screen for stats. I think that the same must be with playful, or that you have 'always on' on. Go to display settings and if is on, turn it off. If you need more help, or want to suggest and update/upgrade, go here - https://community.fitbit.com/t5/Product-Feedback/idb-p/features/tab/most-recent and click share feedback

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