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Fitbit inspire 3 not compatible with Windows, not compatible with Samsung Galaxy 8/8 Plus

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‎10-10-2025 15:42

‎10-10-2025 15:42

To my dismay, my brand new fitbit (inspire 3) isn't compatible with my Samsung Galaxy 8 Plus. Never would I have thought that I would be in this position as I've had fitbit in the past that worked fine with my computer. I guess fitbit isn't in the cards for me and this inspire 3 will have to be returned. 

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‎10-10-2025 16:05

‎10-10-2025 16:05

Hi @IzzyIsch    I’m sorry, but Fitbit ended Windows syncing several years ago.  The minimum Android version is Android 11 and your phone can’t upgrade past Android 9.

That model is over 8 years old and no longer receives security updates from Samsung.  Time for a new phone?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎10-11-2025 11:57

‎10-11-2025 11:57

Yes, same issue here..   Inspire 3 worked fine - synced just fine - on my phone for months at the beginning of the year...
Then recently, FitBit changed something, and it no longer works on my phone...  Android 9...
And no, the answer is not a new phone....  It's a different fitness tracker brand...  

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