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Fitbit inspire 3 wont open any details about distance

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‎05-12-2025 05:49

‎05-12-2025 05:49

It keeps showing blank when i click on steps or distance, like the hourly breakdown of steps. IMG_8128.pngIMG_8129.png

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‎05-12-2025 07:39

‎05-12-2025 07:39

Hi @Sahil08 and welcome to the forums. 

I appreciate your message and feedback about this situation regarding this issue. Our team is aware of this and looking into closely. 

I understand your feelings about this situation, and this is definitely not the experience we want for our customers. 

You may need to try uninstalling and reinstalling the application to see the desired results. It's worth a try. 

There should be no loss of information as long as you sync your devices beforehand.

Please remember to: 

  1. Logout. 
  2. Uninstall.
  3. Reinstall. 
  4. Login.

All your feedback is more than welcome and useful for our developers.

I'll be posting here any updates about this situation.

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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‎05-12-2025 13:46

In response to MarioSFitbit

‎05-12-2025 13:46

I’m having the same problem -for a week now 

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