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Fitbit inspire 3 wont open any details about distance

‎05-12-2025 05:49

‎05-12-2025 05:49

It keeps showing blank when i click on steps or distance, like the hourly breakdown of steps. IMG_8128.pngIMG_8129.png

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2 REPLIES 2

‎05-12-2025 07:39

‎05-12-2025 07:39

Hi @Sahil08 and welcome to the forums. 

I appreciate your message and feedback about this situation regarding this issue. Our team is aware of this and looking into closely. 

I understand your feelings about this situation, and this is definitely not the experience we want for our customers. 

You may need to try uninstalling and reinstalling the application to see the desired results. It's worth a try. 

There should be no loss of information as long as you sync your devices beforehand.

Please remember to: 

  1. Logout. 
  2. Uninstall.
  3. Reinstall. 
  4. Login.

All your feedback is more than welcome and useful for our developers.

I'll be posting here any updates about this situation.

MarioSFitbit Modérateur Communauté Fitbit - Si mon message vous a aidé, marquez-le comme solution et félicitez-moi !! Avez-vous des conseils pour être plus en forme ? Forum de discussion Santé et Bien Être.
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‎05-12-2025 13:46

In response to MarioSFitbit

‎05-12-2025 13:46

I’m having the same problem -for a week now 

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