10-14-2024 11:26
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10-14-2024 11:26
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Hi @theumpire
Would you please post your question here?
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google

10-14-2024 14:10
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10-14-2024 14:10
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- Who Voted for this post?
I think I may have a problem with my account's API. I am using an Inspire 3 and the app on the phone updates no problem at all. I also have a gym membership that uses Technogym equipment and I use their "my wellness" app for gym activity and also pull in information from my Fitbit account. Up to the last month or so, Fitbit information has been synchronised to "my wellness" account without too many problems. In the last month or so, synchronisation to "my wellness" account has been sporadic. Some days all the info is carried across, some days only some of the information, other days nothing. There is no pattern. I have taken this up with Technogym without any resolution. I was wondering if there is a problem with the API in my account. Is this likely? It appears to have started when my Inspire 3 had a firmware update.
10-16-2024 12:41
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10-16-2024 12:41
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Hi @theumpire ... I'm going to move your problem to the Inspire 3 board.
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google

10-19-2024 01:49
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10-19-2024 01:49
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Looks like no-one has the answer to this query.

