help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

HR monitor and Active Zone Minutes not adding up

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-28-2023 07:43

‎01-28-2023 07:43

I did a 20+ minute workout today, pretty decent intensity.  Heart rate stayed elevated during most of it, which is reflected in the graph tracking my HR.  Should have been well within active zone minutes.  However it only gave my AZM for half the workout, and says I was below for half the workout, which again, even the graph doesn't jive with.  The graph shows me in the yellows and oranges for 90% of the workout.

 

Confused about what's going on here?

 

 

 

 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎02-01-2023 19:25 - last edited on ‎01-24-2024 09:04 by Fitbit Moderator

‎02-01-2023 19:25 - last edited on ‎01-24-2024 09:04 by Fitbit Moderator

Hi there, @PhoenixSpoon. Thanks for reporting the discrepancies between your heart rate data and the Active Zone Minutes graphs.

Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

View best answer in original post

Best Answer
2 REPLIES 2

‎02-01-2023 19:25 - last edited on ‎01-24-2024 09:04 by Fitbit Moderator

‎02-01-2023 19:25 - last edited on ‎01-24-2024 09:04 by Fitbit Moderator

Hi there, @PhoenixSpoon. Thanks for reporting the discrepancies between your heart rate data and the Active Zone Minutes graphs.

Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer

‎07-08-2023 12:54

In response to YojanaFitbit

‎07-08-2023 12:54

My HR is blank. How do I activate it?

Best Answer
0 Votes