Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heart rate graph not appearing on Inspire 3

We changed time last night and my Inspire 3 was fine until last night. Now my heart rate graph is blank and the little calendar icon beside on beside the date is missing. If tried deleting, reinstalling, resetting Fitbit and phone, My husband has the Inspire 2 and same thing. Is this a time change issue that will resolve? I need the the tracking for monitoring irregular heart rate.

 

Moderator edit: edited title to clarity.

Best Answer
0 Votes
2 REPLIES 2

Welcome back to the Fitbit Community, @Supermom61.

I understand this situation in regards the graph not appearing using your Inspire 3, I understand how you can fell, I'll do my best to help you with this.

I truly appreciate the steps you followed to get this improved, can you confirm if this situation continues with all the days starting from the daylight saving change, please? I recommend you to check if your phones are in a 24 hour format in your settings, make sure you're wearing the Inspire 3 correctlyand check if there's any pending update.

Best Answer
0 Votes

Thanks for responding. I did update that it corrected itself the next day. Seems fine now except for losing the one day of data. 

Best Answer
0 Votes