12-23-2023 03:10
12-23-2023 03:10
All was working fine but for the last few days my heart rate monitor, sleep breakdown, exercise zones etc have stopped working.
I have done all of the regular things to make it work. Help
12-23-2023 04:56
12-23-2023 04:56
Meee to…so frustrating!
12-23-2023 05:04
12-23-2023 05:04
I'm having the same issue since the update. It has tracked 1 half night of sleep, nothing else.
12-24-2023 08:09
12-24-2023 08:09
Mine too. I'm pretty disappointed. My Aspire used to wildly overestimate my heart rate, to my great concern (160 just taking a walk? Yikes!). Now, apparently, I have no heartbeat. Bummer.
12-24-2023 08:38 - edited 12-24-2023 08:39
12-24-2023 08:38 - edited 12-24-2023 08:39
I figured out why mine wasn't working right but I don't know if it's helpful to anyone else. I have a tattoo on the back of my hand that goes up my wrist and another on my other hand that snakes down to my wrist. After some research apparently tattoo ink can interfere with the sensors. I flipped mine over so it's against my pulse point and I have heart beat data now. Which leads me to believe it'll pull sleep data also.
Maybe flip yours over and against your pulse point and see if it helps?
12-25-2023 06:08
12-25-2023 06:08
That's an excellent idea. I'll give it a try! Thank you!