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Heart rate on Fitbit and app not matching

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‎03-05-2025 08:15

‎03-05-2025 08:15

My Inspire 3 was correctly tracking my heart rate, but when I go to the Fitbit app to see my heart rate data it is not the same as what I saw on my Fitbit. I saw 130 bpm on my Fitbit but on the app it says the highest I got today was 119. I restarted it but it didn't fix the issue. 

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‎03-05-2025 08:21

‎03-05-2025 08:21

As I understand it, the App uses a moving average of about 5 minutes for displaying heart rate, so that smoothing operation is probably responsible for your observation.

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‎03-05-2025 08:29

‎03-05-2025 08:29

Hi @spiders319  ! Welcome to the forums !
I appreciate your message, and I'm sorry to hear your heart rate on Fitbit and app are not matching.

It could be due to a syncing issue caused by an old firmware in your device. 

Could you please verify if your Inspire 3 is up-to-date ? How do I update my Fitbit device?
This procedure is done directly from your Fitbit application. 

Here you have the related information about the latest Fitbit device updates What's changed in the latest Fitbit device update?

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