12-04-2025
14:40
- last edited on
12-04-2025
19:02
by
ManuFitbit
12-04-2025
14:40
- last edited on
12-04-2025
19:02
by
ManuFitbit
My historical Fitbit data over 2 years worth did not come over when I migrated to Google, can anyone help? This is very frustrating.
Moderator edit: clarified subject.
Best Answer12-04-2025 19:02
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-04-2025 19:02
It's goog to see you participating in the forums @dodgerblue1063.
Thank you for taking the time to share with me this information about the difficulty with your account.
To resolve this, please double-check that you are logging in with the specific Gmail account that is now linked to your Fitbit profile. This issue often occurs when users manage multiple Gmail addresses or have more than one old Fitbit account.
A helpful tip: If you are successfully logged into the correct migrated account, your profile should clearly display the original date when you first joined Fitbit. Checking this detail is a great way to confirm you've landed in the right place!
Hope this helps you get back into your account quickly. See How do I manage my Fitbit profile? > How do I see the date that I joined Fitbit?
12-05-2025 06:26
12-05-2025 06:26
Hello thank you for getting back to me, I checked the date I joined Fitbit and it appears to be incorrect, To my knowledge I only had one account, how can I resolve this issue? Thanks for your help
Best Answer