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How can I connect an Inspire 3 to a children account?

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‎12-15-2024 23:28 - last edited on ‎12-20-2024 08:16 by Fitbit Moderator

‎12-15-2024 23:28 - last edited on ‎12-20-2024 08:16 by Fitbit Moderator

My 10 year old daughter got bought the inspire 3 for her birthday. 
I have set her up a google account and downloaded the Fitbit app onto her tablet, when I go to sync devices the only options it brings up are the Ace trackers. 
how can I connect the inspire 3 when it doesn’t give me that option? 

Moderator edit: updated subject for clarity

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‎12-16-2024 07:14

‎12-16-2024 07:14

Hi @Loobyloo1982 the Ace series was designed for children under 13 (USA) and 16 (some European countries. The Inspire 3 requires them to be older. There is no real workaround.

Stepping in the U.S.A. since September 2013. Android 14

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