10-21-2024
17:52
- last edited on
10-22-2024
13:29
by
FatimaFitbit
10-21-2024
17:52
- last edited on
10-22-2024
13:29
by
FatimaFitbit
Hi, I've been looking all over for the replacement warranty page and haven't found it yet.
I went swimming with my Inspire 3 in the shallow end, and now it's unresponsive.
I remember while in the water the screen turned completely green, and now it doesn't turn on or charge.
Thanks.
Moderator Edit: Clarified subject
10-22-2024 05:40
10-22-2024 05:40
Hello @JayD94 and welcome to the Community. Here is a link to the Fitbit Limited Warranty. There is a link just below the title if you bought your Inspire 3 after July 11, 2023. Please use this page to contact Fitbit/Google for warranty replacement.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-22-2024 11:00
10-22-2024 11:00
Hi Jay! Your Fitbit screen will definitely turn green when swimming in a pool filled with algae. If this is the case maybe consider a pool service.