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How to set up and restart Inspire 3

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‎10-27-2024 12:51 - last edited on ‎10-29-2024 11:19 by Fitbit Moderator

‎10-27-2024 12:51 - last edited on ‎10-29-2024 11:19 by Fitbit Moderator

For some reason my Ispire will not connect to my phone. It's charged 100% but it's not connecting. Not sure how to re-start it. Where are the buttons to restart?

Moderator Edit: Clarified subject

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‎10-29-2024 11:18 - edited ‎10-29-2024 11:19

‎10-29-2024 11:18 - edited ‎10-29-2024 11:19

Hi there @Cbatson! Welcome to the Fitbit Community!

Thank you for telling us about this situation and for your question.

I suggest you try to restart your Inspire 3 this way:

  1. Connect Inspire 3 to the charging cable. 
  2. Press and hold the buttons on your tracker for 10 seconds. Release the buttons. When your Inspire 3 vibrates and you see the Fitbit logo, the tracker restarted.
  3. If your charging cable doesn’t have a button, disconnect your device from the charging cable, pause for 1 second, then reconnect it. Repeat 3 times until it restarts.
  4. Then try the troubleshooting steps from this article: Why can't I set up my Fitbit device? 
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