I cannot install the Fitbit app on my older Samsun... - Fitbit Community

I cannot install the Fitbit app on my older Samsung phone

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ColBal1

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Help... I've got a Fitbit Inspire 3 but I can't install the app on my older samsung phone. How do I access my data?

Moderator Edit: Clarified subject

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alexthecat

Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

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@ColBal1 what Samsung model do you have and which version of Android is it running? The Fitbit app requires Android 10 and up

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android

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FatimaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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Hi there!

@ColBal1 A warm welcome to the Fitbit Commumnity! @alexthecat Thank you for your help!

You can find more information about the Fitbit App Compatibility Requirements here: Fitbit Compatible Devices

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