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I have a new Samsung android phone and it won't sync with my Inspire 3

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‎05-23-2025 14:37 - last edited on ‎05-23-2025 20:26 by Fitbit Moderator

‎05-23-2025 14:37 - last edited on ‎05-23-2025 20:26 by Fitbit Moderator

I restarted my Fitbit and phone but they won't sync

 

Moderator edit: clarified subject.

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‎05-23-2025 20:21

‎05-23-2025 20:21

A warm welcome to the community @c_holmes3. 

Thank you for taking the time to share with me the difficulty that you are experiencing with your Inspire 3. 

If you are having difficulties to set up the device, take a look at the following help article:

Why can't I set up my Fitbit device?

If you were able to set up the device correctly to your new phone but you are having issues to sync:

Why won't my Fitbit device sync?

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