I'm not getting notifications on my Fitbit Inspire 3

[Xavambr]

What happened to receiving Fitbit app notifications on Fitbit devices? Every time I try it dose not work. They go onto the Lock Screen, but don’t show up on my Fitbit. Even the bedtime reminder doesn’t work. Other apps like weather for instance comes onto the Lock Screen of the phone and comes onto my inspire three. The share system notifications is on and Fitbit app notifications on and DND is off on my watch. Is this just happening to me?

[EstuardoFitbit]

Hello there @Xavambr, nice to see new faces around the community! 

Thanks a lot for sharing all the steps you have already done with us. Let's work together until we get this resolved!

The first thing I'd like to say is that this could happen for several reasons. Let's start by checking if your device is all set as mentioned in this article. Sometimes, it's as simple as the device configurations.

[Xavambr]

Yes. I have set up everything in this article. All other app notifications are coming through but not the Fitbit app

[EstuardoFitbit]

Hey there @Xavambr, thanks for getting back, let's keep working! 

I think I get what you are talking about. There are two types of notifications that can be prompted on your watch: the ones that come from other apps like Messenger or Instagram, and the Alerts that your app sends to notify you of the battery status or your watch.

If the app notifications are coming through without a problem, maybe the Alerts are not properly set up. Please check out this article and follow the steps described!