Inspire 3 Firmware Update 210.26

[LizzyFitbit]

We’re excited to announce that a firmware update version 210.26 for Inspire 3 has been released to all our members. Some of you might already have this update available. If you installed it, let us know what you think!

We release updates to customers in phases. If you don’t see it, check the Fitbit app in a few days, and you’ll see a message when you can install the update. We appreciate your patience while we get this update to all of our customers.

*Firmware releases are not distributed based on region or location and can reach anyone no matter where you reside. We do not recommend performing a factory reset to force the update to your device as your data will be lost and you may not get the update. Please be patient and wait until you see the update banner inside of the Fitbit app to begin the firmware download.

WHAT’S NEW AND FIXED

• You can now easily check the time while in exercise mode.
• Your device can now auto-recognize 6 workout types: running, walking, biking, elliptical, rowing, and spinning.
  
• All exercise modes are now available in the Exercise app, and your most recently used modes appear at the top. For more information, go to How do I track my workouts with my Fitbit device?
• We changed the names of the heart-rate zones for clarity. For more information, see How do I track heart rate with my Fitbit device?
• Thanks to advanced Google ML, heart rate tracking accuracy during exercise has been improved to provide you with more precise info on important metrics.
• This release includes bug fixes and improvements.

Full release notes can be found here.

HOW DO I UPDATE?
See How do I update my Fitbit device? for step by step instructions for updating your Inspire 3. If you run into difficulty updating, review these Why can't I update my Fitbit device?

We’re interested in hearing your feedback on this update! Let us know what you like! If you encounter unexpected behavior during or after your update, please post the details below.

[Bill_209]

The sync process can get pretty convoluted, but this usually works for me:

• Uninstall the app
• Unpair the Inspire 3 BT from the phone
• Restart the phone
• Restart the Inspire 3
• Verify that the Inspire 3 shows up as an available BT device on the phone.  If this step fails, then a Factory Reset of the device will be required
• Reinstall the app
• Complete the Inspire 3 setup process

[dme0821]

Thank you for your reply. I am now connected. Hopefully I can stay that
way. Both the phone and inspire are new, less than 2 weeks since purchase.
🤞

[MMJK]

Yes. I am. With identical routines, my heart rate during exercise is down 20 to 25 percent making 'zone minutes' more difficult. Now I wonder if my Inspire 3 was inaccurate before or is now. I am now exploring other options for fitness tracking. 

[Imalobster]

This has also crossed my mind - because if this is a  more accurate measurement of heart rate activity, then it's likely that all those times zone minutes were registered, they were inaccurately represented. 

[D1886]

I have the same issue with not tracking zone minutes plus it only tracks half of the time I walk now it alerts on the tracker. Preferred it to just log in the app as that was more accurate. Plus my activity levels haven't changed but I seem to do less steps now. Please can these issues be remedied as I'm starting to not to like it. 

Thanks. 

[Jo-Spring]

I really don't like that every little walk, cycling (from one working place to another, 5 minutes) the fitbit starts tracking automatically and everytime asking if I want to stop my exercise. Is it possible to undo the update??

[MMJK]

Sorry! I don't know if it can be undone.

[ISO30]

Removed.                   

[tcisinpc]

I am having the exact same issue. Only solution I found is to unistall the app and reinstall it. My bluetooth is working fine and says I need to use the app to connect. I think maybe the app is logging out of my Google acct, but no way on the app to log back in!

[tcisinpc]

Is it still working? Mine quit again today

[Imalobster]

Is a rep from Fitbit planning on responding to any of this feedback? Are they even reading them? Or is this just a space for consumers to commiserate with new found buyer's remorse? 

[mtusnow]

Mine isn't working again now. It isn't getting texts from my phone anymore either.

[Bill_209]

The latest 210.26 FW release has caused numerous product performance issues that should be addressed ASAP with another FW update.

Rather than list all the performance issues here, please take a look at all the complaints ilon the Inspire 3 forum.

[SunsetRunner]

This update is awful!! Everytime I go on a run god forbid I walk for a small portion and my watch stops tracking all my activity so I no longer have any accurate data. I managed to figure out how to turn that feature off but now my watch is refusing to track any runs. I turned it on, got to 2 miles, started my run back home, and by the time I got home it had turned off my original run, started a new one, and said I only ran half a mile in 6 minutes. And to round out how terrible this update is, I hate how the display for an activity shows time of day at the top and I have to keep flipping through mileage and heart rate. I liked on runs and walks that it kept mileage at the top and I didn’t have to keep tapping through. I’m about ready to switch to Garmin because of these issues 

[Jhh3009]

sinds de update start mijn Inspire 3 uit zichzelf een training, wanneer ik loop of fiets. Superonhandig! Ik wil zelf bepalen wanneer ik iets als een training registreer en moet vier handelingen verrichten om de tijd weer gewoon op m’n scherm te kunnen zien.

Kan dat teruggedraaid naar de oude instellingen?

[Jhh3009]

Since the update my Inspire 3 starts a workout by itself, when I walk or cycle. Super awkward! I want to decide for myself when I record something like a workout and have to perform four actions to be able to see the time on my screen again.

Can that be reverted to the old settings?

[Bob2010]

Since the update my watch will only sync to my phone if I restart my phone (phone is less than 6 months old and a Samsung).  The app often shows the wrong steps, then corrects, then uncorrects, then corrects again.  As others have said, when will this be fixed as it is clearly a known issue?  Why does no-one reply here?  You have pinned this thread and replied to a lady on X, so we all know that you are aware of it, so why no response at all? 

I bought this watch just over 6 months ago with a 2 year warranty, so it's going back and I'll buy a nice cheap £50 tracker like my last watch which was far more reliable.  If you're looking to lose customers for life, this is exactly the way to go about it.  I'll never touch a fitbit product again.

Thank you to the customer who explained how to turn off the automatic exercise tracking, much appreciated.  What a shame nobody from Fitbit had the ability  to explain this.

[TinkABoom]

Since the update my heart rate doesn't seem to be calculating the same.  What used to be my normal 60 min brisk walk that gave me 60 cardio minutes now gives me 0 - 15 at the most.  I no longer get the notification that I am earning zone minutes.  Also if I get up in the middle of the night to use the bathroom, it stops registering my sleep.  How do we roll back to the previous version?

[Bill_209]

Google is doing a really good job degrading the product performance of the Inspire 3 with their device FW and App SW updates this year and, unfortunately, it is not possible to revert back to previous versions of FW/SW.

It is very hard to believe that a Company as large as Google can do such a poor job developing FW and SW for Fitbit devices that were basically developed and handed  to them through the acquisition.

[TaraxacumDJT]

Agree .. this really is a pain. For me the ones it seems to forget are Swim and Yoga ... both of which are right at the bottom of the alphabetically sorted list! Give us our six favourites back please!