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Inspire 3 GPS drop out and shows incorrect distance and pace

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‎01-10-2023 01:39 - last edited on ‎01-15-2023 21:53 by Moderator Alum

‎01-10-2023 01:39 - last edited on ‎01-15-2023 21:53 by Moderator Alum

Hi there,

 

My Fitbit Inspire 3 GPS connection to my phone will drop out and therefore the distance and pace I run is incorrectly recorded. 

has anyone experienced this issue and know how to fix it?

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎01-15-2023 21:51

‎01-15-2023 21:51

Hi there, @huwknox. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 3.

 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. We really appreciate the time you took to troubleshoot your Fitbit. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎01-15-2023 22:13

In response to YojanaFitbit

‎01-15-2023 22:13

Hi Yojana,

 

unfortunately the Fitbit support team did not help with my enquiry - which is why I posted on here. 

can you assist?

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