Inspire 3 - No access to clock faces

[Aliaaa]

I no longer have access to the clock faces or apps. I just get a message about no internet connection when the internet is working just fine. Please give me some help that actually works - I've tried suggestions found in other queries and none of them are helpful. Thank you. 

Moderator edit: updated subject for clarity

[HorareyFitbit]

Hi @Aliaaa welcome to our Community, is nice to have you here!

Thanks for describing me your situation with the clock faces on your Inspire 3. What I can recommend you is to read the following article with recommendations and steps that might improve the situation you´re going through. How do I change the clock face on my Fitbit device?

[Aliaaa]

This is what I've tried - it didn't work. I just get 'oops no internet' message when I do have internet.

[HorareyFitbit]

Hi again and thank you for your efforts!

Thanks for sharing with me updates of your situation, since the recommendations provided in the Community are not improving your specific situation I recommend you to contact our Support team since they have more specific tools that might be helpful for your case.

In the following link you will be able to describe your situation and you will recieve some recommended articles and after that you are going to be able to select how you want to contact our Support team. Support.

[Ranxeroxx]

Is your phone rooted by any chance?

[Hinfty]

Same problem here. Not rooted

Edit: Figured out why it's not working for me. Dnsforge.de seems to block the host used for selecting the watch faces.