Inspire 3 -Not tracking sleep stages

[paula2000]

Since mid October my fit bit is not recording my sleep I am only getting simplified data. Nothing has changed and yes I have tried all the re sets. 

Moderator edit:  updated subject for clarity

[JuanFitbit]

@paula2000 , A warm welcome to the Community ! Thank you for your message and efforts.

I assume that the heart rate is being recorded and the green LEDs are blinking. 
If not please verify on the quick settings, that the Inspire 3 is on wrist mode and not on clip mode. 

The following conditions can prevent sleep phase recording:

- You record your sleep using the app instead of the tracker's automatic sleep detection.
- The tracker's battery is almost empty when you go to bed (below 25%). This prevents the pulse from being recorded regularly.
- You use the metal bracelet while sleeping
- You sleep less than 3 hours.
- The bracelet is too loose or too tight on the wrist. You should be able to put your index finger between the bracelet and your arm without much resistance so that your pulse is recorded regularly and sleep phases can be recognized.

[paula2000]

Hi

Yes it is worn on the wrist and the setting is correct how were green lights are not flashing and the heart rate and other metrics not recording. I note many other users most this function at the same time. My device is only 5 months old after my previous one of many years stopped working.
It’s very annoying it has broken after such a short time

Paula

Sent from my iPhone

[alexthecat]

@paula2000 If your heart rate is not being recorded, you can check that your Fitbit is set to “On wrist” otherwise the heart rate is automatically turned off.  Swipe down from the clock face and make sure it says “on wrist”.

You can also check that heart rate is not turned off. Swipe down to the settings menu, tap to open, then swipe up to find heart rate and make sure it is turned on.