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Inspire 3 - Relax app, blue circle animation is not showing

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‎12-04-2024 01:03 - last edited on ‎12-24-2024 08:39 by Fitbit Moderator

‎12-04-2024 01:03 - last edited on ‎12-24-2024 08:39 by Fitbit Moderator

The blue animated circle (that indicates when to breathe in and out) in the relax  app has disappeared. Some months ago. I do not know why. Have restarted the watch and so on but nothing happens. Please help

 

 

Moderator edit: updated subject for clarity

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21 REPLIES 21

‎01-22-2025 11:16

In response to MarioSFitbit

‎01-22-2025 11:16

I am having the same problem and have been for months. Fitbit Inspire 3, App version 4.35. Relax app shows a blue circle that does not expand or contract. Completed relax sessions do not register in the app. I have restarted Fitbit, logged out of the app and force quit, restarted iPhone and logged back in. Green light on back of Fitbit is visible. Any idea what the issue is?

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‎01-22-2025 11:23

In response to Bsjf

‎01-22-2025 11:23

Hi everyone and warm welcome to the new members around !
I appreciate your messages, and I'm sorry to hear you are experiencing this issue regarding the relax app with your Inspire 3. 
This issue has already been escalated and is being studied by our developers. 
Stay tuned as we will be posting the news we have here.

Meanwhile, always check that your Fitbit app and your device are up-to-date.

MarioSFitbit Modérateur Communauté Fitbit - Si mon message vous a aidé, marquez-le comme solution et félicitez-moi !! Avez-vous des conseils pour être plus en forme ? Forum de discussion Santé et Bien Être.
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