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Inspire 3 - Screen won't turn on

‎04-12-2025 15:05 - last edited on ‎04-13-2025 07:54 by Fitbit Moderator

‎04-12-2025 15:05 - last edited on ‎04-13-2025 07:54 by Fitbit Moderator

I can’t get the screen to turn on. The app is showing it has synced and has 38% battery but the screen is dark and no activity is tracking. I also tried to charge it but the device won’t click onto the charger

 

Moderator edit - updated subject for clarity 

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