10-09-2025
07:47
- last edited on
10-09-2025
08:17
by
MarioSFitbit
10-09-2025
07:47
- last edited on
10-09-2025
08:17
by
MarioSFitbit
Can't change time and date
Moderator edit - updated subject for clarity
Best Answer10-09-2025 08:16
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-09-2025 08:16
Hi @Nana1943 and welcome to the community.
I appreciate your message, and I'm sorry to hear that you are unable to change time and date.
Please verify if you are running the latest Fitbit app version. To do so, please read and follow the steps explained here: How do I update the Fitbit app?
Once you have confirmed the above, check the steps detailed here: How do I fix the time on my Fitbit device?
(After the detailed synchronization process, you may be prompted to update your device's firmware. If so, follow the steps that will appear on your screen.)
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Best Answer