Inspire 3 - Sleep stages won't show today

[Vjrobinson]

Every morning, I am tracking my rem sleep, and it is no longer reflecting on my inspire 3 this morning

Moderator edit: updated subject for clarity

[Susieq97446]

Every morning I track my REM and DEEP sleep, This morning, it was no longer giving me any of that info. WHY???

[JuanFitbit]

@Vjrobinson @Susieq97446 ,  A warm welcome to the Community! Thank you for your messages. 

The following conditions can prevent sleep stages from being recorded:

- You record your sleep using the app instead of the tracker's automatic sleep detection.
- The tracker's battery is almost empty when you go to bed (less than 25%). This prevents regular heart rate recording.
- You use the metal bracelet while sleeping
- You sleep less than 3 hours.
- The bracelet is too loose or too tight on your wrist. You should be able to put your index finger between the bracelet and your arm without much resistance so that your heart rate is recorded regularly and sleep phases can be recognized.

[Susieq97446]

Thank you for your reply.
None of those issues are applicable in this case.
I can only try polishing up the sensor area and see what happens overnight.
This has never happened in the past.
Any other advice or ideas?
Susan

[JuanFitbit]

@Susieq97446 Thank you for your message. 

If you haven't done so yet, try restarting the Inspire 3 .

• Connect your device to the charging cable and charge the Inspire 3 for at least 30 minutes.
• Press and hold the buttons on your tracker for 10 seconds.
• Release the buttons. The tracker has restarted when it vibrates and the Fitbit logo shows up.

Try wearing the tracker on the back side of your wrist during the sleep. Here it is easier to track the heart rate. 

[Susieq97446]

Thank you for the addional information.
I will try the restart to see if it works.
I do wear it in the correct position, as I have every night for a couple of
years.
Fingers crossed!