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Inspire 3 alarms sometimes do not go off and text message notifications stop as well

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I am having an issue where sometimes my alarms don't go off and, as well, sometimes my text message notifications stop entirely. 

 

I don't know what causes this issue, but it seems to possibly happen after charging. I would love to know why this is happening and how I can resolve the issue. 

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Check ‘quiet modes’ in settings on the Fitbit, and make sure that all of them (Do Not Disturb, Sleep Mode, and Exercise Focus) are off.

Scott | Baltimore MD

Charge 6; Inspire 3; Luxe; iPhone 13 Pro

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Hello! One of my alarms stopped working about a day or two ago (Inspire 3). I thought maybe I had the watch on too tight, or too loosely, or that maybe I slept through it. But the alarm doesn't even work if I set it while awake and watching it. It's a huge disappointment as I just got mine for myself about a week ago. I guess worst case I could go back to using my phone as an alarm, but that still leaves the watch / tracker not working 100% like it should. And it's not what I paid for. I hope they find a fix for it soon.

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Check ‘quiet modes’ in settings on the Fitbit, and make sure that all of them (Do Not Disturb, Sleep Mode, and Exercise Focus) are off.

Scott | Baltimore MD

Charge 6; Inspire 3; Luxe; iPhone 13 Pro

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