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Inspire 3 and Family account

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‎12-11-2022 05:06 - last edited on ‎12-11-2022 20:53 by Moderator Alum

‎12-11-2022 05:06 - last edited on ‎12-11-2022 20:53 by Moderator Alum

Hi. I have an inspire 3 and gave my 9 Yr old one for her birthday today. How do I add hers to my account please. 

 

Moderator Edit: Clarified subject

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‎12-11-2022 06:57

‎12-11-2022 06:57

@Fifi2302 only the Ace series of Fitbits are intended for children under 13 (16 in some European countries). This is due to laws relating to internet safety for minors. There's not a way to add a different device to a child account. Sorry...

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android


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4 REPLIES 4

‎12-11-2022 06:57

‎12-11-2022 06:57

@Fifi2302 only the Ace series of Fitbits are intended for children under 13 (16 in some European countries). This is due to laws relating to internet safety for minors. There's not a way to add a different device to a child account. Sorry...

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android


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‎12-11-2022 10:38

In response to alexthecat

‎12-11-2022 10:38

It's a great pity sales man didn't tell me this.

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‎12-25-2022 00:40

In response to Fifi2302

‎12-25-2022 00:40

I wish I was told this as well. Just brought my daughter one for Christmas. Not happy.

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‎12-25-2022 19:14 - edited ‎12-25-2022 19:15

In response to Chris408

‎12-25-2022 19:14 - edited ‎12-25-2022 19:15

Hi there, @Fifi2302 and @Chris408. Welcome to the Fitbit Community Forums. @alexthecat Thanks for sharing this information.

 

I understand where you're coming from about this feature. In the meantime, please vote for the following idea posted in the Feature Suggestions board as this is the best way to bring them to our developers attention: Allow More Fitbit Devices than Ace to Family Account.

 

Your feedback is truly appreciated and we'll make sure to keep working and make Fitbit more useful for you and your family. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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