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Inspire 3 and Family account

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Hi. I have an inspire 3 and gave my 9 Yr old one for her birthday today. How do I add hers to my account please. 

 

Moderator Edit: Clarified subject

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@Fifi2302 only the Ace series of Fitbits are intended for children under 13 (16 in some European countries). This is due to laws relating to internet safety for minors. There's not a way to add a different device to a child account. Sorry...

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android


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@Fifi2302 only the Ace series of Fitbits are intended for children under 13 (16 in some European countries). This is due to laws relating to internet safety for minors. There's not a way to add a different device to a child account. Sorry...

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android


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It's a great pity sales man didn't tell me this.

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I wish I was told this as well. Just brought my daughter one for Christmas. Not happy.

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Hi there, @Fifi2302 and @Chris408. Welcome to the Fitbit Community Forums. @alexthecat Thanks for sharing this information.

 

I understand where you're coming from about this feature. In the meantime, please vote for the following idea posted in the Feature Suggestions board as this is the best way to bring them to our developers attention: Allow More Fitbit Devices than Ace to Family Account.

 

Your feedback is truly appreciated and we'll make sure to keep working and make Fitbit more useful for you and your family. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

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