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Inspire 3 and iphone 8 - app doesn't show bpm on main page

ANSWERED
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‎11-10-2023 14:09

‎11-10-2023 14:09

Okay, I've tried everythng I can on the help section.

Problem: 

The "bpm" meter the one with the heart icon no longer shows the heart rate. The circular scale around the heart is active. If I scroll down to the "Heart" section on the app, I can see the pulse rate. The fitbit inspire three shows my heart rate if I swipe to it.

I have unpaired and re-paired the fitbit, uninstalled and reinstalled the app and it doesn't show my pulse.

I don't know what else to try. The bpm is getting to the app, but just not displaying properly on the part of the display I want it. Can someone help me get this back? Thanks.

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1 BEST ANSWER

Accepted Solutions

‎11-10-2023 14:26

In response to JohnnyRow

‎11-10-2023 14:26

thanks. I'll wait for the patch.

View best answer in original post

Best Answer
5 REPLIES 5

‎11-10-2023 14:24

‎11-10-2023 14:24

Known problem with latest app update.  Don't waste time trying to fix yourself.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎11-10-2023 14:26

In response to JohnnyRow

‎11-10-2023 14:26

thanks. I'll wait for the patch.

Best Answer

‎11-19-2023 17:53

‎11-19-2023 17:53

I'm having the exact same problem and it's been almost two weeks. Did yours ever start working correctly? If there is a patch, they need to bring it!

Best Answer

‎11-23-2023 06:15

In response to Jesse62

‎11-23-2023 06:15

It looks like the bug was fixed! Hurray for that!

Best Answer
0 Votes

‎11-23-2023 06:16

In response to Jesse62

‎11-23-2023 06:16

It looks like this bug was fixed!
Best Answer