Inspire 3 black screen

[Gma1414]

I have tried everything suggested and nothing works.  I deleted the app and reinstalled but I can't read the blank screen to enter the code.  Do I through the watch away?

Moderator Edit: Clarified subject

[Gr4ndp4]

Hi, @Gma1414, welcome to the community, you do not describe the steps you have taken so I apologise in advance if you have seen & tried the following.

On the basis that your Inspire 3 is no longer paired with the Fitbit app on your phone, you should charge the device for at least 60 minutes. Review this article Why isn't my Fitbit device's battery charging?  and check you are actually applying the juice to your Inspire 3.

While charging you should eventually see an illuminated screen showing the state of charge. Allowing you have ensured you are charging the Inspire 3 as described in the above article and the screen is still dark you should talk to "Customer Support" using the phone or chat facility for a prompt response. Before making your call prepare a note of the steps you have taken and the result, make a note of when & where you bought your Inspire 3 as you may still be covered by the "warranty" depending on how long you've had it and where you live.

If your Inspire 3 is now showing the state of charge leave the device connected to the charging cable & pair it with the Fitbit app on your phone, this video demonstrates the process in real time, some steps take a little longer than expected.

If you are still stuck resort to talking to "Customer Support" as detailed above.

I hope this helps, please post here again & let us know how you get on.

Cheers