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Inspire 3 correct daily step data not showing on weekly

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‎06-21-2024 16:00 - last edited on ‎06-22-2024 11:45 by Fitbit Moderator

‎06-21-2024 16:00 - last edited on ‎06-22-2024 11:45 by Fitbit Moderator

My daily step data from one day did not show correctly on the weekly tab so my step streak started over!  I had 12,000+ steps on 6/18 but it only shows 7951 on the weekly tracking tab.  The daily count was accurate.  Anyone else had this issue.

Support thanked me for my patience and said they would open a ticket.  Given all that has gone on with the upgraded app and the sleep display I am not hopeful.

 

Moderator edit: clarified subject.

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‎06-22-2024 11:39

‎06-22-2024 11:39

Good to see you participating in the community @IvaJ 

Thank you for sharing the details regarding this inconvenience. 

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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