12-26-2022 17:44
12-26-2022 17:44
I just got the Inspire 3 and I feel like the heart rate and sleep are very accurate but the step count and calories burned are super inaccurate. I put my phone in my pocket to see how many steps I took with my iPhone tracker and the Fitbit literally doubled that total exactly. Does anyone know how to fix this?
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12-26-2022 20:03 - edited 12-26-2022 20:03
12-26-2022 20:03 - edited 12-26-2022 20:03
Okay, I see.
First, wondering how you are judging calorie burn inaccurate, especially if heart rate accurate, since calories burned is based on heart rate. I wonder if you are just thinking of calories burned in workouts and forgetting about BMR calories. Fitbit includes BMR (Basal Metabolic Rate) calories which are the calories you are always burning just to stay alive. These typically are more than half the calorie burn per day.
From How does my Fitbit device calculate my daily activity?
For step count, the way to check it is to go somewhere you can walk preferable a near straight line, probably outside, stand still a few seconds, check step count on watch, walk regularly counting steps to at least 100, then stop and after a few seconds check watch again and compare watch count to what you counted. I expect you will be within 1 or 2.
Now throughout the day, you won't get quite that accuracy because it is on your wrist and can only infer what your legs are doing from your wrist and arm movement. So if you are doing a lot of arm movement, you might get credited some extra steps, and if walking with wrist held steady, such as pushing shopping cart, won't get credit for some steps. Most people find that over the course of a day, these pretty much even out.
12-26-2022 18:51
12-26-2022 18:51
It looks like you have been a Fitbit user since 2014. Is that right? Not trying to be nosy, just verifying you're not new to Fitbit, so understand about how steps are measured, BMR calories, etc. To see if your issue is with Fitbit, or specifically the Inspire 3.
12-26-2022 19:41
12-26-2022 19:41
Yes I had the app back in 2014 thinking it was something else at first so I deleted it but never used it, I do know how bmr and how Fitbits work for the most part but it just seems super inaccurate, I did restart it and that seemed to help.
12-26-2022 20:03 - edited 12-26-2022 20:03
12-26-2022 20:03 - edited 12-26-2022 20:03
Okay, I see.
First, wondering how you are judging calorie burn inaccurate, especially if heart rate accurate, since calories burned is based on heart rate. I wonder if you are just thinking of calories burned in workouts and forgetting about BMR calories. Fitbit includes BMR (Basal Metabolic Rate) calories which are the calories you are always burning just to stay alive. These typically are more than half the calorie burn per day.
From How does my Fitbit device calculate my daily activity?
For step count, the way to check it is to go somewhere you can walk preferable a near straight line, probably outside, stand still a few seconds, check step count on watch, walk regularly counting steps to at least 100, then stop and after a few seconds check watch again and compare watch count to what you counted. I expect you will be within 1 or 2.
Now throughout the day, you won't get quite that accuracy because it is on your wrist and can only infer what your legs are doing from your wrist and arm movement. So if you are doing a lot of arm movement, you might get credited some extra steps, and if walking with wrist held steady, such as pushing shopping cart, won't get credit for some steps. Most people find that over the course of a day, these pretty much even out.
12-27-2022 16:03
12-27-2022 16:03
I have the same experience. I got the Inspire 3 this week, and the step counter is ridiculous. I got 3500 steps just sitting by my computer yesterday.
Today, it's just been one hour since I woke up - i went to the bathroom, then to the kitchen to make coffee - 522 steps already. My house is not that big.
I've tried switching between the Dominant and Non-dominant hand setting, but it's still the same.
12-27-2022 17:16
12-27-2022 17:16
I talked to someone in the live chat support for Fitbit last night and they had me plug my Fitbit in and hold down both sides for 10 seconds to reset it and I notice a huge difference in accuracy.
12-28-2022 17:44
12-28-2022 17:44
I'll try that. Mine is literally ridiculous. Scoring 3-4K steps by barely moving. Also just went to the gym 1h and 20mins, and it says I burnt 1100cal 😅