Inspire 3 cycles on and off

[Terry3864]

At night my watch routinely cycles on, off, on, off all night long. Does not do this during daytime. Support suggested that i tap sleep, and it would stop.  No luck. Anyone in the community have similar experience, and if so how did you fix?

Moderator Edit: Clarified subject

[FatimaFitbit]

Hi there @Terry3864!

A warm welcome to the Fitbit Community!

Thank you so much for letting us know that your Inspire 3 cycles on and off all night and for all your efforts.

Have you already checked if you can update your Inspire 3? 

To update your device:

• With your charged Inspire 3 nearby, open the Fitbit app.
• Tap the Today tab Devices > your device image.
• Tap the pink Update button. This option only appears if an update is available.
• Follow the on-screen instructions and keep the device close to your phone, tablet, or computer during the update. After you start the update, a progress bar appears on your device and in the Fitbit app until the update is complete.
• If you have trouble updating your device, see Why can't I update my Fitbit device?

I suggest you try to restart your Fitbit too:

1. Connect your device to the charging cable. 
2. Press and hold the buttons on your tracker for 10 seconds.
3. Release the buttons. The tracker has restarted when it vibrates and the Fitbit logo shows up.

[Gr4ndp4]

Hi, @Terry3864 welcome to the community, allowing you have checked your Inspire 3 is up to date may I suggest you review your Quiet mode settings on your Inspire 3? From the clock face swipe down to & touch settings>swipe up to and touch "Quiet mode">swipe up to & touch sleep mode and toggle to "on">swipe up to schedule & toggle to "on">swipe up to & touch "Interval">set the start & end times>swipe right x 5 to return to the clock face. Sleep mode is described on page 18 of the manual You can also disable the auto-wake feature by going from the clock face swipe down to & touch auto-wake & follow the instructions on the screen. 

I hope this helps.

Cheers