Inspire 3 doesn’t sync

[Nina_P]

Inspire 3 fails to sync. Have followed all directions to sync… turning Bluetooth on and off repeatedly, turning phone on and off, and have uninstalled and reinstalled the app. Suggestions???

[MarioSFitbit]

Hi @Nina_P and welcome to the forums. 

Thank you for your message. I'm sorry to hear about this syncing issue. 

I also appreciate all the troubleshooting steps you tried. 

Please look at the following help article and confirm if you performed all the steps explained there.

• Why won't my Fitbit device sync?

[Nina_P]

Thank you so much for your help and support addressing this issue. I was able to sync my Fitbit by restarting the device. 
thank you again

[MarioSFitbit]

Hi @Nina_P! 

I sincerely appreciate your message, and I'm glad to know that your device synced again by restarting it. 

I hope you continue to enjoy your Inspire 3. I'm always here to support our community.

Let me invite you to visit our Health & Wellness board where you can make new friends, create topics and share your experience while reaching your goals.

Best wishes,

[AlbatrossA]

Did not help me. Is this one dead too?  They seem to last just beyond the warranty. 

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Moderator edit - word choice

[MarioSFitbit]

Hi @AlbatrossA and warm welcome to the forums. 

I appreciate your message, and I'm sorry to hear that you are experiencing this syncing issue. 

Could you please confirm if your device is showing the correct time?

Please manually sync your device as explained here: 

• How do I manually sync my tracker or watch?

After the manual synchronization, open the Fitbit app with your Fitbit nearby > Tap the Today tab > Devices > your Fitbit device.

If there is an available firmware update, you'll be able to see: Update. (This is only available when there's an update available). Tap and follow the on-screen directions.