04-11-2023 03:03
04-11-2023 03:03
Got in january real trouble syncing eventually did once nothing since so annoyed always had fitbits no problems !!!!!! Tried emailing no awns are we being conned
Best Answer04-11-2023 03:33
04-11-2023 03:33
Noticed this too! Customer Service used to be great! Now it is nonexistent!
Best Answer04-11-2023 14:24
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-11-2023 14:24
@JACQUI57 @mirra , A warm welcome to the Community! Thank you for your messages and feedback.
Regarding our contact with Support.
Depending on your location, diverse channels are open to get in contact with our team.
Click here and then on the lower corner you'll see the a flag. This should represent your location to see the available channels for your location.
If there is an option for email, please click on the button for it. If you write directly from your email service, the message won't be received.
Getting back to the sync situation, did you already tried the steps here:
Why won't my Fitbit device sync?
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
Best Answer