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Inspire 3 has stopped tracking my steps

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‎04-19-2024 05:23 - last edited on ‎04-19-2024 07:43 by Fitbit Moderator

‎04-19-2024 05:23 - last edited on ‎04-19-2024 07:43 by Fitbit Moderator

My Inspire has stopped counting my steps! 173 total yesterday and none today. It is new & fully charged. Help!

Moderator Edit: Clarified subject

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‎04-19-2024 07:46

‎04-19-2024 07:46

Hi there, @Junebug8.5. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Inspire 3 has stopped tracking your steps. I will do my best to help you with this! 

As a first approach, I'd recommend restarting your Inspire 3 by following the steps provided here How do I restart my Fitbit device? 

Then, please test your Inspire 3 to see if the step count starts to add up. 

Maria | Community Moderator, Fitbit


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