Inspire 3 heart rate inaccuracy compare with other finger sensors

[DreamyDrops]

I just changed from the Inspire HR to the 3 and the heart rate is extremely inaccurate on the 3 compared to the HR. How do I fix this? Adjusting it on my wrist doesn’t help and constantly having to reset it only works for a brief period.

Note: I’m comparing it to finger sensors, both at home and at the hospital.

Edit: it’s 10+ beats too low at rest and 30+ beats too low when moving (e.g. from one room to another).

Edit 2: I contacted support and was told not to compare the readings to other devices. That is a poor response, especially when you’re buying something to monitor a health issue. How is anyone supposed to tell if the device is accurate enough for their needs if they don’t compare it to a device known to work?

Moderator Edit: Clarified subject

[YojanaFitbit · Accepted solution]

Hi there, @DreamyDrops. Nice to see you again on the Fitbit Community Forums.

Thank you for sharing your feedback with us and for contacting our support team to confirm the information you're getting with your Inspire 3 compare with other devices. I understand the importance of seeing your heart rate data correctly, and I'm sorry you feel that way about the response you got from our team.

At times, you might notice variations between your heart-rate reading on your Fitbit device versus on another devices due to the differences in technologies. You can also check this information: How do I improve the accuracy of a heart-rate reading?

Please note this feature is not intended to diagnose or treat any medical condition and should not be relied on for any medical purposes. It is intended to provide information that can help you manage your well-being. If you have any concerns about your health, please talk to a healthcare provider. If you believe you are experiencing a medical emergency, call emergency services.

See you around.