11-05-2024
17:02
- last edited on
11-06-2024
05:47
by
MarreFitbit
11-05-2024
17:02
- last edited on
11-06-2024
05:47
by
MarreFitbit
I updated my settings on Sunday, but the the changes are not syncing with my watch...still 2 days later. Saw on Sunday that there was a problem with Android users but am not seeing that error message now. Is anyone else having an issue with this and have you found a work around/fix?
Moderator Edit: Clarified subject
11-06-2024 05:49
11-06-2024 05:49
Hi there, @ldlib118. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Inspire 3 is still not syncing. I understand your concern, I will do my best to help you with this!
If you're still having issues, I'd recommend upgrading to the FitBit App version 4.28.2 since it includes a Bug Fix. For more information, see How do I update the Fitbit app?
However, if you update to 4.28.2 and still encounter a syncing issue, I suggest you to restart your phone.
If restarting your phone still doesn't resolve the syncing issue, listed below are the recommended troubleshooting steps to solve these problems:
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11-07-2024 18:24
11-07-2024 18:24