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Inspire 3 is not tracking my sleep times accurately

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Hi there 

My inspire 3 stops recording sleep whenever I wake up during the night and stay awake for a while. First it was doing it when the awake time was around 40 to 50 minutes now it’s doing it even for short trips to the bathroom!-

Moderator Edit: Clarified subject

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Hi there, @Mohbeo. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Inspire 3 is not tracking your sleep times accurately. I understand your concern, I will do my best to help you with this!

Have you tried restarting your Inspire 3? If not yet, please give this a go and see how it behaves next time.

In addition, I'd recommend to sync your Inspire 3 to the app after waking up. This will help to make sure that all your data is sync properly. 

Also, note that your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

To learn more about your time asleep in sleep stages, see What should I know about Fitbit sleep stages?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @Mohbeo. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Inspire 3 is not tracking your sleep times accurately. I understand your concern, I will do my best to help you with this!

Have you tried restarting your Inspire 3? If not yet, please give this a go and see how it behaves next time.

In addition, I'd recommend to sync your Inspire 3 to the app after waking up. This will help to make sure that all your data is sync properly. 

Also, note that your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

To learn more about your time asleep in sleep stages, see What should I know about Fitbit sleep stages?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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